Salon Red Will Kill You.

Ok, so maybe they won't. lol

But this is a review I placed on a website about the salon that destroyed my hair. I will let the review speak for itself.

Lets start at the good: The people there are extremely nice. It is attitude free and the environment is very comfortable and friendly. It is still a relatively new salon so walk ins are definitely do-able.

The bad:I am now bald. I went to Salon Red (the loft location near Best Buy on Newbury street) a few weeks ago to get my hair bleached (black to platinum). My hair was difficult to bleach because I had dyed my hair black a month prior to my appointment. It took over 6 hours to get my hair from black to an almost platinum color. The stylist and I decided it would be best to finish the process the following day. When I came in the following day, it took a few more hours and my hair was finally platinum.

My hair was obviously damaged and I understood why. However, my roots grew in pretty quick and I asked the stylist if it would be OK to get my roots touched up so soon after the first appointment(s). She confirmed that it would be fine so I scheduled a new appointment. We figured that my natural color would bleach much faster because during my previous session, the new growth from my black dye job responded well to the bleach.

Instead of bleaching my roots, the stylist applied the bleach to my whole head. My hair then broke off near the middle of my head. Hence making me look like I had a bald spot (actually, i do now). In a panic, the stylist and I chose to dye my hair a darker color (the color I wanted wasn't available). We dyed it a brown and my hair somehow looked worse. This process was physically painful because the dye apparently had chemicals that irritated my already bleached scalp. After all of that, my hair was like a Brillo pad. I was very upset, but everybody was so nice that I just paid, gave the stylist a tip and left.

I later received a call from the salon and they told me they voided my charge and that I can have a free service the next time I come in. Not only that, but the owner/master stylist contacted me and asked that I come in the following day (to the main location, not the loft) so that he can try to salvage what is left. Very nice right?

Well, all of those nice gestures meant nothing because when I called to see what time was best for me to come in, the receptionist told me that the owner wanted to reschedule my visit to 3 days later. He was overbooked. That was my last straw.

I shaved my head because while drying my hair after a shower, my hair shed all over the towel and was very crunchy. My hair was destroyed and the only thing I could do was get rid of it. After painfully shaving thru all of the parts of my hair that felt glued on, I noticed that the darker color did not cover all of my roots. So I had very short brown hair with platinum spots all over my head. I had to go completely bald to get rid of the mismatch colors. So finally, after all of the hair was gone, my newly bald head had scabs and brown color stains.

It is safe to say that I will not be going to Salon Red for any of my hair needs.

I honestly would have felt better about the whole situation had the owner followed up like he said he would, but he did not. I was asked to submit a review from the stylist who ruined my hair (before she started the bleaching). I would never have known about this site otherwise.

I suggest that if you are looking for a hair stylist please ask for the most experienced person relevant to what you need and if you are on Newbury Street, do not do Salon Red.

After I posted this info, I noticed that some of the reviews were from friends of the owners and one person in particular had the nerve to LIE and say she flys from LA to Boston TWICE a month just to get her hair done. I know of this person and I KNOW that is not true.

Anyhoo, I will get my hair dyed again..but by someone who knows what they are doing.